Very professional and polite.

I'm satisfied with the installation of the new watet heater and the upgrade to meet the new code. The only negative I have is that the installation started an hour after the quoted time window but it was at a time later in the day so I knew that there was potential for a slip. A quick call to the main office resulted in an adjustment to the plan and they were able to get a technician to prepare for the installation so that when the main team came they could get started right away.

Compre con ellos mi tankless water heater, el servicio fue excelente, todo el personal muy amable, y la instacion rapida y eficiente. Dejaron todo muy limpio cuando terminaron el trabajo.

Technicians came on time. Service was very professional.

The technician showed me there was a water leak that was no longer active and a heat stress on the copper lines, and lots of white build up but he told me they could not fix the leak or turn it in for a claim repair unless the leak was literally active to be covered under warranty. That seems odd to me ?Other than that, the guys were super nice and efficient.