There were two parts related to this service visit. The first was to diagnose the problem, which the techs did. The second part was I asked if they could provide a referral for leak detection work that may be needed to resolve the problem with my water heater. Mario stated he would check with the office to obtain that information for me. It's been 3 1/2 hours since the techs were here and no one has contacted me yet with referral information.

I am the maintenance manager for property management I have been working with Water Heater Warehouse for about 4 years now and so far, I am happy with their service and so are my tenants. They are always professional and have great prices/brand. Maria is amazing to work with and always replies immediately and when I need an emergency job done sooner, I call Chris and Michael. Thank you, guys, for all the help these years.

The crew arrived when scheduled and did a fantastic job in what was a fairly difficult removal process as we live on the 8th floor of a condo complex and they are not allowed to drain the tank.I’d highly recommend Water Heater Warehouse to anyone needing a new water heater.Everyone from the first call to the last were excellent to deal with.

The water heater warehouse guys are great. Eddie and his Coworker were an awesome installation team. They did a great job and made sure that all my questions were answered before they left and everything was just as clean as they found it. Highly recommend.

I got a heater 5 years ago from you it had been leaking badly and finally someone came out ends up there was a plastic part that came with this heater that the heat melted it or it was all chipped and broken, the workers were wondering why they wd install this inferior plastic piece instead of metal!! I was charged 200.00 !!!!!! When i called to ask for a supervisor I was told they wd get back to me to solve this issue!!! Daily I call with no one responding but was told this part has caused this leaking in many heaters getting many complaints!!! Instead of recalling this part and just doing the right thing i had to pay you 200.00 !!??? , I want a refund the part cost 20.00 and took less than 5 minutes to install, I'm putting you on yelp as who not to go to !! I live alone , live on 1,400.00 and month and am fighting a deadly illness two stomach surgeries In the past month and bending down many times a day to pick up stopped towels to put on spin in washer then in dryer was excruciating for me, I'm sick of calling and being completely ignored, my name is Jackie kane and I have have left my info everytime I call!!!!